Job Opening for Associate Banker in East West Bank (3490 Shallowford Road, Atlanta, GA 30341)



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Job Category : Business
Company Name: East West Bank
Position Name: Associate Banker
Location : 3490 Shallowford Road, Atlanta, GA 30341
Job Description : Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. Since 2010, we have been recognized by Forbes magazine as one of “America’s Best Banks.” With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.Overview: Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch and high-tech relationship banking experience across all customer touchpoints.As an Associate Banker, you will play a key role inhelping customers with their day-to-day financial needsrecommend the right product that fit customer’s needconnecting customers to Subject Matter Experts in Wealth Management, Mortgage and Commercial teams for their specialized financial needsintroducing the bank’s latest technology products to meet our customers’ expanding needsWe will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.Responsibilities:Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchangeDocument large deposit over Currency Transaction ReportsIdentify fraudulent activity to prevent potential loss to the bankEnsure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirementsMaintain strong relationships with existing customers and cultivate new customer relationshipsCross sell and refer bank products such as (depository products, wealth management, mortgage) that fit customers’ needsHave strong knowledge in using digital resources and technologies to optimize clients’ digital banking experienceIs confident in educating clients on conducting banking transactions online, via mobile app and self-service portalsDemonstrate the ability to learn and adapt to new processes and technology platforms quicklyPerform other duties as assignedQualifications:High school diploma or general education degree (GED) required; Bachelor’s degree highly preferred1 year of recent customer service and cash handling experience1 year of previous teller / new account experience in a banking institution preferredAbility to learn products, services, and procedures quickly and accuratelyExcellent customer service skillsStrong attention to details and time management skillsProficiency in Microsoft Word and ExcelFlexibility to work on weekends when neededLocation: 3490 Shallowford Road NorthEast,Suite 100, Atlanta, GA 30341Location: 3490 Shallowford Road NorthEast,Suite 100, Atlanta, GA 30341Job Type: Full-time

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