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Job Category : | Business |
Company Name: | SAE Institute |
Position Name: | Financial Aid – Student Accounts Specialist |
Location : | 218 West 18th St Fl 4, New York, NY 10011 |
Job Description : | The Financial Aid – Student Accounts Specialist is a critical piece of SAE’s business, as well as helps shape the student experience. This position will be the primary contact between students and the rest of the Student Accounts team who work behind the scenes with primarily cash payment plans and receivables, including payment arrangements, compliance and reporting. Financial Aid – Student Accounts Specialist Duties and Accountabilities: Negotiates payment or payment plans of all current and past due accounts by direct telephone and written correspondence. Initiates correspondence regarding delinquency status; updates student account information. Monitor and track private loan balance reports Identifies and monitors potential problem student accounts. Assists schools with the AR management process to ensure timely recovery of payments and maintain appropriate accounts receivable levels. Researches, resolves, corrects, and prevents invoice discrepancies by active interaction with student and other appropriate staff/departments. Researches and mails credit memos and duplicate payment letters. Researches and resolves all short payments within educational compliance, departmental policies and procedures. Performs detailed account reconciliations as needed to resolve complex disputed receivable issues. Communicates status of account problems on a regular basis. Prepares weekly balance reports to monitor cash flow Process payments received directly to Group Office. Assists the Bursar’s office with projects as needed. Performs other related duties as assigned by Associate Director of Student Accounts. Financial Aid – Student Accounts Specialist Key Relationships: Financial Aid – Student Accounts Specialist Qualifications: COMPETENCIES Financial Aid – Student Accounts Specialist Additional Information: |
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