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| Job Category : | Business |
| Company Name: | Jefferson – Center City, Philadelphia, PA |
| Position Name: | Financial Counselor (Full Time, Day) Medical Oncology – Center City, PA |
| Location : | Philadelphia, PA 19107 |
| Job Description : | Primary Responsibilities The Oncology Financial Advocate is responsible for meeting with patients and communicating insurance benefits and responsibilities to develop appropriate plans to assist the patient. The Financial Advocate assists in completing all patient assistance programs, drug copay programs, drug copay foundation applications required to receive external eligibility and internal financial assistance as well as if needed submitting Medical Assistance applications (Adult Category, Healthy Horizon, BCCPT, Emergency Medical Assistance, MAWD). Essential Functions Working knowledge of healthcare insurance, particularly Medicare and Medicaid. Working knowledge of Oncology Patient Assistance Programs. Stays abreast of changes in major insurance plans and Oncology Patient Assistance Programs. Enrollment of different Patient Assistance Programs. Understanding of hospital and physician claims and payments to identify patient responsibility. Submitting claims to Patient Assistance Programs after insurance payments Strong Microsoft Office Excel skills. Able to prioritize and execute tasks in a high-pressure environment. Highly self-motivated, self-directed, and attentive to detail. Strong written, oral, and interpersonal communication skills. Communicates with the Medical Oncology Team and Management on issues (verification, registration, obtaining benefits) and providing solutions to ensure that issues are settled. Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital. Education High School diploma or GED required. Associates degree in Business/Healthcare preferred. Work experience may be considered in lieu of the Associates degree. Experience Requirements Previous experience required in one or more of the following roles: Patient Access Representative, Financial Counselor, Customer Service Representative, Patient Accounts Billing Representative, Patient Accounts Collections Representative. Knowledge of hospital and physician billing and collections. Knowledge of State and Federal financial assistance programs. Clear, effective communication skills; mature approach to problem solving for all types of issues; Skills in using PC computers and computer applications Knowledge of medical terminology; negotiating skills; and detail orientation. To perform this job successfully, an individual must demonstrate competence in each essential duty. Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees. Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation’s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation. Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers. As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans. |
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