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|Job Category :
||Pt Financial Care Educator
|Job Description :
Responsible for operationalizing and maintaining successful education programs for primarily online classroom setting. Works in collaboration with DOE team and Operational Leaders to deploy and deliver training to new hires and current employees. Also supports monitoring quality and performance metrics as assigned, keeping the leaders apprised of results, and using data and feedback to identify and develop targeted opportunities for staff development in all areas of the Patient Fin Care Units.
MINIMUM EDUCATION REQUIRED:
Bachelor’s degree in Health Care Administration, Business Administration or a related field .is required.
In lieu of degree, six (6) years of relevant work experience will be accepted in addition to the experience requirement.
MINIMUM EXPERIENCE REQUIRED:
Two (2) years revenue cycle or call center experience, to include one (1) year training, education and/or learning and development experience.
If no revenue cycle or call center experience, four (4) years of training, education and/or learning and development experience.
If no degree, a total of eight (8) years of experience revenue cycle, contact center, or front-end physician practice, to include training, education, learning and development experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Rev Cycle or related experience in contact center, clerical accounting/finance is preferred.
Patient insurance verification/authorization, liability estimation, billing/claims, basic coding, financial assistance, correspondence or patient liability collections experience is desired.
Superior written and verbal communication skills including the development of curricula and training resources.
Experience using Epic, contact center tools, online learning experience
Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™- a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.
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