Job Opening for Senior Business Control Specialist in Bank of America (1000 Samoset Dr, Newark, DE 19713)



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Job Category : Business
Company Name: Bank of America
Position Name: Senior Business Control Specialist
Location : 1000 Samoset Dr, Newark, DE 19713
Job Description : Job Description:
This Senior Business Control Specialist position supports the Rewards Intake Management – Quality Assurance process to document, socialize, and approve new and existing card reward programs, strategies, and promotions. This process is critical to the success of Consumer Card Rewards programs and requires concise and clear communication to all concerned areas. This individual is responsible for preparing and hosting the Rewards Strategy Forum that spans multiple business areas and levels of management. Responsibilities also include a review of applicable collateral associated with each effort, ensuring a consistent and accurate message in all channels and adherence to Rewards processes. Additional control ownership is to ensure the setup and control development processes are completed per the approved intake forms.
This position requires collaboration with multiple lines of business and strong communication skills. An overall subject matter expertise must be built across the end-to-end process, including understanding rewards system set up, governance requirements, and liaisons with our critical Op Risk partners.
Core responsibilities include:
Ability to work with change managers to clearly document the impacts of each initiative.
Continually review the governance process and process documentation for improvements and complete necessary updates
Support the overall Rewards Quality team as needed by providing expertise of rewards offers
Take ownership of individual programs end-to-end
Required Skills:
Strong attention to detail with the ability to prioritize multiple concurrent initiatives
Knowledge of Card Reward programs and setup (Consumer and Small Business)
Proven leadership and strong problem solving skills
Ability to analyze data and influence cross-functional teams and/or senior management and suggest process changes and improvements
Control background and process-oriented experience
Ability to work efficiently both in a team environment and independently
Excel, PowerPoint, and SharePoint experience
Desired Skills:
Bachelor degree in Finance or Business
Ability and willingness to educate others
Enterprise Role Description:
Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff.
Job Band:
1st shift (United States of America)
Hours Per Week:
Weekly Schedule:
Referral Bonus Amount:

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