Job Opening for Teller – Rodney Parham Banking Center (Little Rock, AR) in First Horizon Bank (10901 North Rodney Parham Road, Little Rock, AR 72212)

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment, which include the duties and responsibilities described herein. Develop and retain long-term and profitable customer relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
Process deposits, withdrawals, transfers and loan payment transactions for customers.
Process miscellaneous transactions (bonds, municipal coupons, traveler’s checks, money orders, etc.)
Identify cross selling opportunities and refer customers/prospects to the appropriate platform employee or LOB rep e.g. Mortgage, IFS, etc.
Promote bank products and services to further enhance customer relationships.
Assist in daily balancing and processing of ATM, including the processing of all entries.
Assist in the verification of deposits in the night and lobby depository.
Assist with the dual control vault responsibilities.
Participate in meetings that include information on sales, products, customer service and operational processes.
Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.

High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite- i.e. Outlook, Word, Excel, MS Access is a plus.

In addition, 10-key calculator; coin counter

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

Not necessary

BANKING CENTER HOURS:
Monday – Thursday; 8:00am – 4:00pm
Friday; 8:00am -6:00pm
Saturday; 8:30am – 1:15pm (rotation)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)