|Job Description :
||Who we are:
CED is one of the largest electrical solutions distributors and product suppliers in the country, specializing in residential, commercial, industrial, and solar projects. By training and bringing in talented, energetic people, we’re able to bring industry professionals together and facilitate the best electrical solutions for our customers, who are powering your homes, buildings and manufacturing the things you use every day. Our commitment to quality has made us one of the nations largest distributors of electrical products and services.
Position Status: Full Time
Position: Credit Analyst
Reports to: Division Credit Manager
Benefits: CED has a competitive and comprehensive benefits package that offers coverage for medical, dental and vision insurance as well as other voluntary supplemental insurance plans. CED provides basic life and disability insurance for all full-time employees and offers additional voluntary coverage for the employee, spouse, and dependent children. CED offers a 401(k) plan with a broad variety of investment funds to allow you to personalize your retirement portfolio.
Who we are looking for:
A Credit Analyst / Collector assists in protecting the financial assets of the company in our Credit Offices. The desired candidate will use discretion and independent judgment to investigate credit applications, resolve disputes and delinquent accounts, execute lien waivers, and assist in the application of funds received. The ideal candidate requires self-motivation and organization to work effectively with a variety of customers and the CED sales organization. The person must assimilate a broad range of information, prioritize effectively, and work successfully with minimal supervision.
CED Credit Analyst Responsibilities:
Internal and external customers:
Internal – profit center personnel, credit office staff, Division Credit Manager, and service center personnel.
All customers that purchase products, on open account, cash, cod, and credit card.
The employee must have the ability to perform and comply with CEDs Credit Policies and procedures as documented in the Standard Practice Manual (SPI).
Operation and maintenance of the daily, monthly, and quarterly functions of the 9ci computer system.
Perform credit investigations for new accounts and existing accounts.
Engage in receptionist duties of answering and directing phone calls, process incoming and outgoing mail.
Process job accounts and send preliminary lien notices as required by state statute.
Account maintenance in 9ci to set up new accounts, make changes, update account information, and delete accounts.
Draft lien waivers per customer requests and payments received.
Track and maintain a detailed spreadsheet of disputes and status for the largest credit customers.
Post and reconcile cod, cash, and credit card accounts.
Respond to credit inquiries.
Maintain relationships with PC Managers and external customers.
Recommend best method of collection on delinquent accounts in collaboration with the Division Credit Mgr. and PC Mgr.
Escalate collection activities as required by business circumstances.
Assist the Credit Manager to maintain and enforce CEDs lien and bond rights at all times.
Ensure customer adherence to CEDs standard terms and conditions with accordance to the SPI. • Placing accounts on credit hold in collaboration with the Division Credit Mgr. and PC Mgr.
Research and report payment deductions to the customer and PC Manager to ensure the efficient and timely resolution of customer deductions.
Negotiate differences with customers and make arrangements for payment and dispute resolution.
Develop a thorough understanding of the issues involved and proactively develop solutions
Reconcile payment/statement issues with the customer.
Maintain effective professional communication with the customer, Credit Manager., and PC Manager.
Maintain documented information i.e., invoice copies, proofs of delivery, finance charges, sales problems, etc.
Thoroughly document all collection and follow-up conversations in the 9ci system and Aged Trial Balance.
Process and send correspondence to customers to resolve collection, reconciliation issues, and sales disputes.
Present: payment, status, plan, information to management for credit meetings. Essential Skills and Attributes:
Excellent verbal and written communication skills.
Experience in credit and collections.
Microsoft Office Suite software (proficiency with Excel a must).
Excellent verbal and written communication skills.
Excellent math skills.
Must be a self-starter who can handle a heavy volume of work and be able to handle multiple tasks at the same time.
Able to solve problems.
Maintaining a pleasant personality under stress.
A minimum of 2 years of direct experience in this field and exposure to a construction credit environment is preferred. Some college experience is desired.
CED is an Equal Opportunity Employer Disability and Veteran Status. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. Team members may be requested to perform other job-related tasks and responsibilities other than those stated above.