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| Job Category : | Business |
| Company Name: | Foothills Sports Medicine Physical Therapy |
| Position Name: | Patient Financial Representative |
| Location : | 4455 East Camelback Road, Phoenix, AZ 85018 |
| Job Description : | At Foothills Sports Medicine Physical Therapy, we believe that we have a unique opportunity to impact and improve the lives of our patients and clients through an innovative spirit, compassionate care and hands-on, personalized care. In doing so, Foothills staff work together with our vision in mind—to be the preeminent provider of physical therapy and wellness services that advance the health and well-being of our patients, clients and communities.Born in 2000 with one small location and the initiative to “do things differently” in the world of physical therapy, Foothills is now changing the landscape of outpatient physical therapy providers in the southwestern US. Staying true to our roots, we are physical therapist operated and believe in keeping the profession in the hands of physical therapists.Based in beautiful Phoenix, AZ which boasts 299 days of sunshine annually, Foothills Sports Medicine Physical Therapy employees embody the adventurous and active spirit of the region. When not helping our patients regain their active lifestyles, our employees are often found pounding the pavement or grinding their gears on the thousands of local hiking and biking trails. If relaxation is your thing, sit back and enjoy the beautiful Arizona sunsets with family or friends or hit the links at our world-famous golf courses.*Full-time Employee Benefits: *Comprehensive medical, dental and vision coverageShort term disability, long term disability and life insurance401K program with company matchPaid time off and six observed holidaysThink you’ve found your fit? See what we’re looking for and apply today.*Job Purpose: *Generates revenue by making payment arrangements, collecting accounts, monitoring and pursuing delinquent accounts.*Essential Job Functions*Audit patient balances for accuracy.Follow up with patients on all pre-collection/delinquent accounts to prevent account moving towards collections.Responsible for preparing accounts to send to collection agency.Respond to all incoming calls from patients and staff members regarding patient balance questions.Audit accounts requiring patient refunds and submitting refund requests for approval.Must have an understanding of Accounts Receivable, patient responsibility and Explanation of Benefits from all insurance carriers.Responsible for adjusting and making appropriate corrections to patients accounts.*Knowledge, Skills & Abilities*Strong organizational and interpersonal skills dealing with a diverse range of people.Ability to communicate effectively verbally and in writing.Ability to apply common sense understanding to solve practical problems and deal with a variety of situations.Ability to act with integrity in regard to all matters of confidentiality.Ability to read and understand insurance explanation of benefits for accurate posting to patient accountsAbility to follow directions with minimal supervisionAbility to explain account status clearly to patientsAbility to identify accuracy of patient responsibility on accountsKnowledge of insurance guidelinesAbility to provide excellent customer service skillsSelf-motivated and attention to detailCapacity to work under pressure*Minimum Education/Experience*High School degree a or equivalentMinimum of one (1) year of medical office and/or medical billing experience is requiredEfficiency utilizing Microsoft Office Programs (i.e. Excel, Word, Outlook, etc.)*Work Environment*This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.*Physical Demands*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to type; handle or feel; and reach with hands and arms. The physical requirements include walking, sitting, standing, bending, stooping and moving continuously during working hours. The position is subject to lifting objects over 50 pounds infrequently.*Travel Required*NegligibleLocation: 4455 E Camelback Rd A-110, Phoenix, AZ 85018Job Type: Full-time |
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