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|Job Category :||Business|
|Company Name:||First Bankers Trust Company|
|Position Name:||Universal Banker|
|Location :||3333 Broadway St, Quincy, IL 62301|
|Job Description :||First Bankers Trustshares, Inc. is a bank holding company incorporated on August 25, 1988 and is headquartered in Quincy, Illinois. First Bankers Trust Company, N. A., a subsidiary of First Bankers Trustshares, Inc., is the area’s largest commercial bank employing approximately 200 full and part time associates serving the communities of Quincy, Mendon, Carthage, Rushville, Macomb and Springfield, Illinois; and has market presence in adjacent counties in Illinois and Missouri.
First Bankers Trust is a community-oriented financial institution working hand in hand with customers and the community to help individuals and groups achieve their dreams through high value, innovative financial products and services. We are a culture focused on helping others, communication and collaboration, family-friendliness, and thoughtful, supportive team members.
Our values reflect our culture: Everyone Matters, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability
We have an exciting job opportunity for interested candidates! Apply today at and you’ll enjoy a fulfilling career along with these additional perks:
Competitive full benefits package including HSA with investment options, 401K with match, and profit sharing
Vacation and PTO time reflective of your experience
Participation in our company-wide employee wellness incentive program
Free access to over 6,000 personal and professional development on-line courses, hosted by Udemy
Focus on career development
Opportunities to help others and make a difference in the community
When you choose to spend your working hours with FBTC, you are getting more than a job. What comes along with the daily work is making a difference in other people’s lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.
The Universal Banker serves as a single point of contact for customers; identifying customer needs, building customer relationships, and fulfilling sales, service and referral needs. This positions multifaceted responsibilities range from minimal cash handling and basic transactions to product and service sales, and referrals to other lines of business. Required skill sets for success in this position include key product knowledge, relationship building, customer service, and expert referral skills. This position will work closely with our retail, operations, and lending staff members.
Promotes, represents, and welcomes current and potential customers and vendors to the bank in a professional and inviting manner.
Identifies customers needs and provides bank products and services as solutions to ensure the customer is informed, fully understands the products and services, and is confident in the banks offerings.
Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc. and completes retail support activities, including but not limited to processing coin and handling safe deposit box requests.
Maintains proper cash levels and keeps cash secure at all times. Accurately balances drawer, vault (including buying/selling currency) and ATM. Reports variations in accordance with bank policy.
Executes customer transactions including opening new checking and business accounts, opening certificates of deposits, IRAs, and HSAs, closing accounts, and executing related products and services transactions.
Establishes files and records associated with setting up and maintaining personal and business account products and services, including but not limited to online and mobile banking, cash management, payroll, ACH, fraud protection and merchant capture services.
In small branches, this position may manage, balance, and maintain the vault and ensure the branch cash needs are met and maintained.
Ensures efficiency of branch services operations and adhere to policies and procedures.
Prepares miscellaneous reports and paperwork and conducts audits as necessary.
Occasionally travels to different branches to support the retail needs of each branch as requested.
Attends Branch meetings and scheduled meetings for bank wide participation.
Participates in community and/or outside sales events to support the branch/market.
Performs other duties as requested or assigned.
Associated degree preferred but not required
Exposure to the banking industry preferred but not required
Demonstrates aptitude for mathematical and/or financial transactions
Demonstrates ability to execute day to day work under general supervision
Demonstrates strong customer service skills (customer-oriented)
Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
Demonstrates ability to address basic working-knowledge related/technical issues and problems, and refers more complex issues to higher-level staff
Demonstrates strong written and verbal communication skills
Demonstrates strong team collaboration/team work skills, with ability to work in diverse teams and build/maintain positive working relationships
Demonstrates flexibility and adaptability
Demonstrates ability to interact efficiently with banking software, as well as utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
Demonstrates strong problems solving skills
Business office setting with low noise level
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Collecting, moving and transporting information. Significant amount of time is spent reading regulations and reports.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee is required to collect and move files/information.
First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.
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