|Job Description :
||The KYC Operations Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies managing directly the impact to the control environment
Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
Assess and manage changes to the KYC control environment delivered though process, policy and technology change
Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
6-10 years in at least one of the following: Risk, Operational Risk, Risk Operations, or Project Management with experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience with NAM Card’s Lines of Business
Expertise of AML and Sanctions regulations, risks, and typologies
Must be a self-starter, flexible, innovative and adaptive
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging with people at all levels of the organization
Ability to work collaboratively with functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
Experience working with stakeholders both within and outside the first line of defense
Proven leadership skills, with emphasis in high-stakes and high-visibility scenarios
Demonstrated knowledge in area of focus
Excellent project management and organizational skills with the capability to manage multiple initiatives simultaneously
Advanced analytical skills
Proficient in MS Office applications (Excel, Word, PowerPoint)
Relevant AML and/or Sanctions Certification desired
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Job Family Group:
Compliance and Control
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